Privacy

Last updated: May 15, 2022

Filiphant LLC (“Filiphant”®) takes personal privacy seriously, especially when it comes to personal finance. Filiphant does not use nor does it ever have access to any personal finance data entered into Filiphant software (the “Software”). Such data is maintained entirely offline for your security.

This Privacy Policy describes Filiphant’s practices regarding personal information collected through Filiphant.com (the “Website”) and the Software (together, the “Service”), which are owned and maintained by Filiphant.

By accessing or using the Service, you agree that you have read and understand, and agree to be bound by, this Privacy Policy and the Filiphant Terms and Conditions. If you do not agree, do not install the Software and do not use the Service.

Information Collected

Filiphant collects the following personal information from or about you in order to more seamlessly provide and enhance the quality of our Service:

  • Identifiers, which include your name, address (including billing and shipping address), telephone number, email address, user ID, password, and IP address.
  • Information relating to internet activity or other electronic network activity, which includes operating system type and version, web server type and version, PHP version; database type and version, cookie information, device information, browsing activities, and platform or mobile application use data, referring domain, destination domain and destination path, performance, security, software configuration and availability of our software on your servers and network, website user statistics and website and portal use and viewing activity records, communication preferences.
  • Geolocation data, which includes geographic information derived from a customer’s IP address, MAC address, or mobile device.

How Information Is Collected

The types of information listed above can also be defined by how they are received by us. Such information falls into the following categories:

  • Information You Give Us. We receive and store information you enter into our website or provide directly to us in any other way.
  • Automatic Information. We receive and store certain types of information whenever you interact with us. For example, like many websites, we use information packets called “cookies.” Cookies are small pieces of data that allow a website to “remember” a user’s actions over time, and they enable us to keep you signed in, understand how you use the Service, and optimize the Service. Most browsers are set to accept cookies unless you reconfigure your browser to refuse them or to notify you when you will have received one. If you do not accept cookies, you will not be able to use certain features of the Service. Filiphant does not currently recognize or respond to browser-initiated “Do Not Track” signals. We may also ask advertisers or other partners to serve ads or services to your devices, which may use cookies or similar technologies placed by us or such third-party. For more information, please visit allaboutcookies.org. We may use cookies and other similar methods such as log files, pixel tags, web bugs, web beacons, clear GIFs, or Local Storage Objects (LSOs) such as HTML5 and Flash to collect information about the ways you interact with and use Filiphant.
  • Information from Other Sources. We do not receive information about you from any other source.

Use of Information

To the extent permitted by applicable law, we make use of the personal information collected in connection with the Service for the following purposes:

  • To optimize operation of the Service and provide support to our business functions
  • To protect against criminal activity, claims and other liabilities
  • To send customers information regarding Filiphant and issues specifically affecting Filiphant
  • To respond to reviews, comments, or other feedback provided to us
  • To support and personalize the Service to your needs and interests
  • To protect the security and integrity of our service, content, and our business
  • To provide more streamlined customer support
  • For benchmarking, data analysis, audits, developing new products, facilitating product, software and applications development, improving our services, conducting research, analysis, studies or surveys, identifying usage trends, as well as for other analytics purposes
  • To meet our contractual requirements, including the first and second bullet point set forth below under “Sharing of Information”
  • To comply with applicable legal or regulatory requirements and our policies, as described below in the second bullet point under “Sharing of Information”
  • To distribute Filiphant updates and newsletters to customers

Sharing of Information

Filiphant does not sell (as such term is defined in the California Consumer Privacy Act) your personal information, nor has Filiphant sold personal information in the past 12 months. Filiphant shares and discloses personal information only to the extent set forth below:

  • Close Partners and Affiliates. In the event Filiphant engages in a partnership or affiliate agreement with a third-party, we may disclose personal information to that party to the extent necessary to improve the Service or provide individualized support; any such agreement shall require said third-party to maintain the confidentiality of your personal information and in no event shall such agreement result in the sale or any further transfer of your personal information.
  • Mergers, Acquisitions, Divestitures. In the event Filiphant or any affiliate, portion, group or business unit thereof, undergoes a business transition, such as a merger, acquisition, consolidation, reorganization, divestiture, liquidation or dissolution (including bankruptcy), we may share, disclose or transfer personal information to a buyer, investor, new affiliate, or other successor. In any event, we will notify you before information about you is transferred and becomes subject to a different privacy policy.
  • Law Enforcement and National Security. We may share personal information with legal, governmental, or judicial authorities, as instructed or required by those authorities or applicable laws, or to comply with any law or directive, judicial or administrative order, legal process or investigation, warrant, subpoena, government request, regulatory request, law enforcement or national security investigation, or as otherwise required or authorized by law.

Storage of Information

We will not keep your personal information for longer than is necessary, the determination of which depends on several factors:

  • Whether we are required to keep the information for legal or regulatory purposes;
  • Whether we need to keep the information to protect you or us, such as your transaction history;
  • The original purpose of collecting the information; and
  • The age of the information.

Third-Party Sites

Filiphant may provide links to other websites, mobile applications, resources, or Internet locations over which Filiphant does not have control (“External Web Sites”). Such links do not constitute an endorsement by Filiphant of those External Web Sites. Our Privacy Policy does not apply to External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the External Web Sites, and we encourage you to read the privacy policies of any External Web Sites with which you choose to interact.

  • Use of Google reCAPTCHA v3. The Website implements Google reCAPTCHA v3 and your use of reCAPTCHA v3 is subject to the Google Privacy Policy and Terms of Use.  The reCAPTCHA API works by collecting hardware and software information, such as device and application data, and sending these data to Google for analysis. The information collected in connection with your use of reCAPTCHA will be used for improving reCAPTCHA and for general security purposes. It will not be used for personalized advertising by Google.

Data Security

We implement technical and organizational security measures designed to secure and protect personal information. Please note, however, we cannot fully eliminate security risks associated with the storage and transmission of personal information.

Your Data Protection Rights

Filiphant would like to make sure you are fully aware of all of your data protection rights. Every customer is entitled to the following:

  • The right to access. You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification. You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The right to erasure. You have the right to request that we erase your personal data, under certain conditions and as provided by applicable law.

You will not be discriminated against in your use of the Services for exercising these rights, though use of the right of erasure may necessarily reduce the functionality of certain processes. If you request to exercise any of these rights, we will respond to you as soon as is practicable. Please contact us by email if you wish to exercise any these rights at support@filiphant.com.

Modifications

Filiphant reserves the right to change this Privacy Statement from time to time. Filiphant will provide notification of the material changes to this Privacy Statement through the Website at least fifteen (15) days prior to the change taking effect.

Contact Us

Questions about this Privacy Statement or the information practices of Filiphant should be directed to our privacy team by emailing us at info@filiphant.com.